Holding Deposits


Referencing (identity, immigration and visa confirmation where necessary, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability).

In order to remove a property from marketing, we will charge a refundable Holding Deposit which will be equivalent to one week's rent and will be used as part of the first month's rent.

The Holding Deposit will be returned within 15 days if the landlord or the agent decides not to take the tenancy forward, unless:

  • a tenant does not have the right to rent property under the Immigration Act

  • the tenant provides false or misleading information (ie failed referencing checks)

  • the tenant decides not to enter into the agreement (changes their mind) or fails to take all reasonable steps to enter into a tenancy agreement

Independent redress provided by Property Redress Scheme

Client Money Protection (CMP) provided by Propertymark